Two out of two ain’t bad

As a famous rock singer once crooned, “Two out of three ain’t bad,” Well, two out of two is better, and that’s what we’ve just achieved with our client the Capita O2 Partnership.

Last night they won the Best Outsourcing Partnership category at the CCA Global Excellence Awards, beating seven other finalists (including fellow outsourcing industry heavyweights Serco) to take to the stage.


Chairman of the CCA GLobal Awards judging panel Andrew Mends said: “This year’s winners should be exceptionally proud because it was the most competitive field ever with a record number of international as well as UK entrants. Our panel of 50 judges had a very difficult task in picking winners because the quality of submissions was so high. We would like to congratulate everyone who made the shortlist, because each one demonstrated a serious commitment to superior customer service.”

Only last week they had their glad rags on at the National Outsourcing Association Awards and won the Best Offshoring Project category.

National Outsourcing Association CEO, Kerry Hallard said: “(The) NOA Awards brought together more than 400 outsourcing professionals to celebrate the many successes in the industry. Once again we received a record number of entries with strong submissions from many of the industry’s key providers, as well as entries from an increasing number of new players. The standard of submissions showed a growing display of innovation and business transformation through outsourcing. We would like to congratulate our winners and all those that were shortlisted.”

The Capita O2 Partnership was formed in 2013 and broke the mould for the industry, being a 10 year agreement which delivers all of O2’s customer service.

We wrote two entries for them, and they have won them both, meaning that half of the shortlisted entries that we write [...]

By |November 27th, 2014|Uncategorized|0 Comments|

An award for anything?

I often joke about there being an award for just about anything. Quite apart from all the awards for being great, there’s the awards for the not-so-great. Like the Razzies, celebrating “the worst Hollywood has to offer”, and the Literary Review give a prize for the worst sex scene in a book (really, I’m not making this up).

I was amused to hear on the radio this week that there’s now an award for England’s best tree. Although it sounds a bit wacky at first, it’s actually a fairly decent effort by The Woodland Trust to raise awareness of how important trees are. Apparently England’s Tree Of The Year is a bit late to the party; there’s been an award for Wales for years.

If you’re interested, you can vote here from a selection of ten English trees including the yew tree where Magna Carta is thought to have been signed, the apple tree Isaac Newton sat under and an oak tree thought to have hidden Robin Hood.

There are lots of reasons to create a set of awards. We created the Inspired Awards with Yorkshire business support organisation BiY because there were no other regional awards that showcased small and micro businesses.

And the Woodland Trust’s motives are to be applauded, as are those of professional bodies and magazines which seek to honour the most outstanding work in their field by way of a set of awards judged independently and with integrity.

There are some awards which appear to be set up only to make money out of the tickets, but as long as you’re okay with that there’s still lots of advantages to making the shortlist. You’ll still be in a room with fellow industry professionals, have been [...]

By |November 3rd, 2014|Awards|0 Comments|