When awards get weird: celebrating spreadsheets, slapstick wildlife and seriously chunky bears
December 4, 2025
Delivering outstanding customer service is no small feat. It takes dedication, skill, and a genuine commitment to putting customers first. If your team excels in this area, why not give them the recognition they deserve by entering some of the top customer service awards? Not only can awards boost morale and reputation, but they also demonstrate your business’s commitment to excellence, internally and externally.
Here’s a guide to some of the best customer service awards you might consider entering, whether your focus is local, national, or international.
1.UK Customer Satisfaction Awards (UKCSA)
The UKCSAs are among the most respected customer service awards in the country. Open to businesses of all sizes, they celebrate organisations, teams, and individuals who consistently put customers first. If your business has a track record of going above and beyond for customers, this is an award worth considering.
Deadline: Typically, mid-year (check the official site for updates).
2. European Contact Centre & Customer Service Awards (ECCCSAs)
For organisations operating across Europe, the ECCCSAs offer a chance to gain international recognition. These awards celebrate excellence in contact centres and customer service operations across multiple sectors.
Deadline: Usually February–March.
3. The UKCustomer Experience Awards
The UK Customer Experience Awards features 26 categories, thoughtfully organised into five distinct groups: CX Classics, CX Spotlight, DX Spotlight, EX Spotlight, and CX Professionals. Each group shares similar criteria, allowing you to easily select multiple categories and increase your chances of winning. The international sister programme of these awards, the iCXAs, also has a strong reputation if you operate globally.
Deadline: Early July.
4. Stevie® Awards for Sales & Customer Service
The Stevie Awards are a global programme, attracting entries from businesses large and small around the world. With hundreds of categories, they cover everything from traditional customer service to digital innovation.
Whether your team excels in face-to-face interactions, digital support, or creative service solutions, there’s likely a Stevie category to showcase your achievements.
Deadline: Early February.
5. Red Rose Awards (UK Regional Awards)
Sometimes smaller or local awards can offer more tangible benefits. If you’re in the North West, The Red Rose Awards are about the businesses that keep the county alive – the heroes of the Lancashire economy.
Deadline: Early December.
6. UK Contact Centre Forum Awards
The UK Contact Centre Forum Awards have categories spanning from Contact Centre Team of the Year to Best Omnichannel Service. Entry tip: Provide clear KPIs and team performance stats.
Deadline: Check annually; typically, February–March.
How to choose the right awards for your team
Not all awards will suit every business, so it’s worth considering a few key points:
- Identify your goal: Are you seeking overall prestige, local recognition, or polishing up your employer brand?
- Evaluate resources: Entering awards takes time, from compiling case studies to gathering metrics. Make sure it’s manageable. Having an award strategy will make sure you never miss a deadline.
- Match strengths to categories: Highlight areas where your team excels, such as technology, innovation, or employee engagement, then look for categories that will help you showcase them.
- Leverage the win: Even being shortlisted can be valuable. Use recognition to inspire your team, attract talent, or enhance your marketing efforts.
There’s no one-size-fits-all when it comes to customer service awards. The key is finding the awards that align with your business goals and strengths. After all, the right award doesn’t just bring a trophy, it reinforces your commitment to excellence and sets your team apart in a crowded marketplace.
If you need help finding the best customer service awards to celebrate your team’s excellence, get in touch with us today and let’s get your team the recognition they deserve.
