Wakefield-based Quest is a company on the rise. Every measure of growth is heading upwards, and they have won some prestigious new contracts which secured their national position as a specialist in not only reactive waste management, but large project management too.
When we were approached to support Quest with some national award entries they’d already benefited from being a winner in some local awards. It was the value they got from this first foray into awards that convinced them looking at national awards would be a good thing.
We supported Quest to put together an entry for the Lloyds Business Excellence Awards. This programme is highly-regarded and prized as a benchmark of quality in national business awards. We’ve had previous successes in this programme and knew when we heard Quest’s story that they were in with a shot.
So it was no surprise to us to see them named on the shortlist for best small-to-medium business in July 2023.
Our entry charted Quest’s challenges and successes, covering the new senior leadership team and structures, the large amounts of investment in fleet and their people, and the growth of the team, depots, and number of contracts.
Our process is rigorous, so although we take away the task of writing the award, clients still need to furnish us with the details we need to support it. We always say that you need three things to win an award – numbers, narrative and a sprinkle of luck. We can do the narrative bit, but the numbers have to come from you.
Luckily Quest use a central system to monitor all of their key metrics and KPIs, along with keeping tight track of their financials. We were able to tease out the elements of their story which weren’t immediately obvious, but which added strength to the case, and support them with robust evidence that the story was bedded in truth.
“The Awards Writers process was comprehensive and reflected to us the great successes we knew we had achieved.
“It was great to have them dig around in our numbers to find innovative ways of evidencing the changes in the business, and we benefitted from having their expertise to both write the entry and pull together the supporting information.
“Quest has been on a real high for the past couple of years and we’re building on that success. We’ve been able to use our award-winning status in tenders and it’s generated a sense of confidence among the team that people outside of the business judge us to be at the top of our game.
“We’re over the moon to have been named among the finalists in these national awards, and know we can get lots of benefit from just that, whatever the final result.”